Ongoing protection for sellers who want fewer disruptions

Many online sellers don’t run into problems once, they run into the same problems over and over.

Listings get taken down without warning. Complaints reappear under new names. Accounts accumulate strikes. Platforms respond slowly, or not at all. Even when one issue is resolved, another often follows.

Proactive protection is designed for sellers who would rather reduce the likelihood of disruption than deal with emergencies one at a time.

Think of it like insurance or maintenance: most of the value comes from nothing happening, not from constant activity. In a well-functioning protection relationship, there may be long stretches where there is little or nothing to do. That is intentional.

The purpose is not to generate legal work. The purpose is to:

• catch problems early

• respond correctly the first time

• avoid avoidable strikes, escalations, and shutdowns

Platform disputes are unpredictable. Some months require attention; many do not. Billing hourly for every small issue is inefficient for sellers and often discourages early intervention.

The protection plans are structured so that:

• you don’t hesitate to raise a concern early

• responses follow proven, platform-specific processes

• costs stay predictable even when issues recur

This is a good fit if:

• You sell on one or more major platforms

• You’ve already dealt with takedowns, complaints, or account warnings

• You want predictable support rather than one-off firefighting

This is probably not a good fit if:

• You only need help with a single, isolated incident

• You expect constant monthly activity regardless of need

• You are looking for guaranteed outcomes

No protection plan can eliminate all risk. Platforms change rules, automate enforcement, and sometimes get things wrong.

What proactive protection does is reduce frequency, shorten resolution time, and prevent small issues from becoming large ones.

The available protection tiers differ based on platform mix, volume, and the level of involvement required.

If you’re deciding between handling issues one at a time or putting a structure in place to reduce repeat disruptions, you can review the available options below.

Designed for repeat platform issues.

Prefer to handle a specific issue first?

Start with the Issue Triage